Delivery and shipping

Delivery and Shipping

Notice to our customers 🚚

Due to the potential strike at Canada Post, we want to assure you that your orders will continue to be delivered across Canada thanks to our reliable carriers, such as Purolator, GLS, FedEx, and others.

Our priority is to maintain fast and efficient service without interruption.

Thank you for your business!

Shipping Policy


Updated: May 2025

At L’Atout Prix, we ship almost anywhere in Canada and the United States, based on the following conditions:

Minimum Order Amount


  • Quebec, Ontario, and New Brunswick: $25 minimum
  • Other Canadian provinces and the United States: $50 minimum
  • In-store pickup: No minimum order required

Benefits for Atout Prix Members


Members receive free shipping in the form of a discount coupon, automatically applied at checkout when logged in:
  • Quebec: $9.99 discount with a purchase of $99 before taxes
  • Ontario and New Brunswick: $14.99 discount with a purchase of $125
  • Rest of Canada and the United States: $19.99 discount with a purchase of $150

Shipping Fees by Region


Shipping costs vary by location:



 

Shipping Policy


Updated: May 2025

Minimum Order Amount


  • Quebec, Ontario, and New Brunswick: $25 minimum
  • Other Canadian provinces and the United States: $50 minimum
  • In-store pickup: No minimum order required

Benefits for Atout Prix Members


Members receive free shipping in the form of a discount coupon, automatically applied at checkout:
  • Quebec: $9.99 discount for purchases of $99 before taxes
  • Ontario and New Brunswick: $14.99 discount for purchases of $125
  • Rest of Canada and the United States: $19.99 discount for purchases of $150

Shipping Fees by Region


Region Order Amount Shipping Fee
Quebec (non-remote areas) $25 to $49.99 $14.99
Quebec (non-remote areas) $50 and more Starting at $9.99
Ontario and New Brunswick $25 to $74.99 $19.99
Ontario and New Brunswick $75 and more Starting at $14.99
Maritimes $50 to $99.99 $24.99
Maritimes $100 Starting at $19.99
Other provinces of Canada $50 to $99.99 $24.99
Other provinces of Canada 100$ and more Starting at $19.99
United States $75 and more $24.99 (with $15 discount on purchases of $150 or more)

Processing and Delivery Times


  • Processing time: Within 48 hours (Monday – Friday, 10 AM to 5 PM)
  • Orders placed after 4 PM on Friday: Processed the following Monday
  • Delivery time: 1 to 3 business days
  • Tracking: A tracking number is provided

Remote Area Surcharge


Additional fees may apply to remote regions:



  • Nunavik (J0M, QC)
  • Nunavut (X0A, X0B, X0C)
  • Northwest Territories (X0E, X0G)
  • Yukon (Y0A, Y0B)

If extra fees apply, we will contact you. If no response is received within 48 hours, the order will be canceled.

In-Store Pickup


Customers in Estrie can purchase online and pick up their order for free in-store.

Select “Pickup at L’Atout Prix” during checkout.

Security Measures


For in-store pickup, L’Atout Prix may request:
  • A copy of your invoice
  • Your credit card
  • A valid ID

 

Processing and Delivery Times


  • Orders are processed within 48 hours, only during business hours (Monday to Friday, from 10 AM to 5 PM).
  • Orders placed after 4 PM on Friday are usually processed the following Monday.
  • Standard delivery time is 1 to 3 business days. If additional delays occur, we will contact you.
  • A tracking number will be provided for your package.

Extra Fees for Remote Regions


Additional shipping fees may apply to certain remote areas:
  • Nunavik (J0M, QC)
  • Nunavut (X0A, X0B, X0C)
  • Northwest Territories (X0E, X0G)
  • Yukon (Y0A, Y0B)

If additional fees apply, we will contact you for confirmation. If we do not receive a response within 48 hours, the order will be automatically canceled.

In-Store Pickup


If you live in Estrie, you can shop online and pick up your order for free in-store.
➡️ Select the “Pickup at L’Atout Prix” option at checkout.

📌 Conditions :
  • The merchandise must be picked up within 7 days of our confirmation (email or phone call).
  • Your order cannot be picked up without this official confirmation.
  • The 15-day exchange window starts upon receipt of the merchandise in-store.

🛑 Security Measures
For in-store pickup, L’Atout Prix may require:
✔️ Your invoice copy
✔️ Your credit card
✔️ A valid ID