Delivery and Shipping
Notice to our customers 🚚
Due to the potential strike at Canada Post, we want to assure you that your orders will continue to be delivered across Canada thanks to our reliable carriers, such as Purolator, GLS, FedEx, and others.
Our priority is to maintain fast and efficient service without interruption.
Thank you for your business!
Shipping Policy
Updated: May 2025
At L’Atout Prix, we ship almost anywhere in Canada and the United States, based on the following conditions:
Minimum Order Amount
- Quebec, Ontario, and New Brunswick: $25 minimum
- Other Canadian provinces and the United States: $50 minimum
- In-store pickup: No minimum order required
Benefits for Atout Prix Members
Members receive free shipping in the form of a discount coupon, automatically applied at checkout when logged in:
- Quebec: $9.99 discount with a purchase of $99 before taxes
- Ontario and New Brunswick: $14.99 discount with a purchase of $125
- Rest of Canada and the United States: $19.99 discount with a purchase of $150
Shipping Fees by Region
Shipping costs vary by location:
Shipping Policy
Updated: May 2025
Minimum Order Amount
- Quebec, Ontario, and New Brunswick: $25 minimum
- Other Canadian provinces and the United States: $50 minimum
- In-store pickup: No minimum order required
Benefits for Atout Prix Members
Members receive free shipping in the form of a discount coupon, automatically applied at checkout:
- Quebec: $9.99 discount for purchases of $99 before taxes
- Ontario and New Brunswick: $14.99 discount for purchases of $125
- Rest of Canada and the United States: $19.99 discount for purchases of $150
Shipping Fees by Region
Region | Order Amount | Shipping Fee |
---|---|---|
Quebec (non-remote areas) | $25 to $49.99 | $14.99 |
Quebec (non-remote areas) | $50 and more | Starting at $9.99 |
Ontario and New Brunswick | $25 to $74.99 | $19.99 |
Ontario and New Brunswick | $75 and more | Starting at $14.99 |
Maritimes | $50 to $99.99 | $24.99 |
Maritimes | $100 | Starting at $19.99 |
Other provinces of Canada | $50 to $99.99 | $24.99 |
Other provinces of Canada | 100$ and more | Starting at $19.99 |
United States | $75 and more | $24.99 (with $15 discount on purchases of $150 or more) |
Processing and Delivery Times
- Processing time: Within 48 hours (Monday – Friday, 10 AM to 5 PM)
- Orders placed after 4 PM on Friday: Processed the following Monday
- Delivery time: 1 to 3 business days
- Tracking: A tracking number is provided
Remote Area Surcharge
Additional fees may apply to remote regions:
- Nunavik (J0M, QC)
- Nunavut (X0A, X0B, X0C)
- Northwest Territories (X0E, X0G)
- Yukon (Y0A, Y0B)
If extra fees apply, we will contact you. If no response is received within 48 hours, the order will be canceled.
In-Store Pickup
Customers in Estrie can purchase online and pick up their order for free in-store.
Select “Pickup at L’Atout Prix” during checkout.
Security Measures
For in-store pickup, L’Atout Prix may request:
- A copy of your invoice
- Your credit card
- A valid ID
Processing and Delivery Times
- Orders are processed within 48 hours, only during business hours (Monday to Friday, from 10 AM to 5 PM).
- Orders placed after 4 PM on Friday are usually processed the following Monday.
- Standard delivery time is 1 to 3 business days. If additional delays occur, we will contact you.
- A tracking number will be provided for your package.
Extra Fees for Remote Regions
Additional shipping fees may apply to certain remote areas:
- Nunavik (J0M, QC)
- Nunavut (X0A, X0B, X0C)
- Northwest Territories (X0E, X0G)
- Yukon (Y0A, Y0B)
If additional fees apply, we will contact you for confirmation. If we do not receive a response within 48 hours, the order will be automatically canceled.
In-Store Pickup
If you live in Estrie, you can shop online and pick up your order for free in-store.
➡️ Select the “Pickup at L’Atout Prix” option at checkout.
📌 Conditions :
- The merchandise must be picked up within 7 days of our confirmation (email or phone call).
- Your order cannot be picked up without this official confirmation.
- The 15-day exchange window starts upon receipt of the merchandise in-store.
🛑 Security Measures
For in-store pickup, L’Atout Prix may require:
✔️ Your invoice copy
✔️ Your credit card
✔️ A valid ID